In a fast-paced corporate world teeming with distractions, the power of active listening can not be overstated. Managers often find themselves in the whirlwind of multitasking, impeding genuine communication. However, by practicing active listening, leaders can foster more robust connections, deeper understanding, and effective teamwork. Active listening involves more than just hearing words; it’s about […]
Management Tip: Use Powerful Questions to Change the Outcome of Conversations
In the world of management, the quality of your conversations can make or break your ability to lead effectively. One potent tool at your disposal is the art of asking powerful questions. These aren’t just any questions; they are carefully crafted to elicit thoughtful responses, provoke introspection, and potentially redirect the course of the dialogue. […]
The Impact of Not Following Up
What message are you sending when you don’t follow-up on a request? We often hear about the follow-up from a customer service perspective. Let’s talk about it from a manager and employee perspective. As a manager or an employee, when you tell someone you are going to do something, then you need to take the […]